Main Business
Main Business Professional Outsourcing and Value-added Service
Professional Outsourcing and Value-added Service

CITIC FinTech provides a diverse range of one-stop professional outsourcing and value-added services including Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), Knowledge Process Outsourcing (KPO), Human Resource Outsourcing (HRO), Financial Logistics, Impawning Supervision and Supply Chain Financing.


Professional Outsourcing and Value-added Services including BPO, ITO, KPO, HRO and financial logistics aim to effectively reduce customers' production and operation costs and operating risks, and fully meet customers' needs for diversified and personalized outsourcing services, through standardized business processes with clear rights and responsibilities as well as economic and efficient scale operations. Supervision and supply chain financing can effectively help pledgors broaden their capital financing channels and provide loan risk mitigation measures for pledgees.

Information Technology Outsourcing

Based on excellent project management processes, methods and tools, CITIC FinTech provides low-cost and high-quality development, operation and maintenance services for the software systems of customers, and fully completes tasks at all key points during the service process to help customers reduce operational risks and ensure system stability.

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Software Development

Considering the scenario-based needs of the industry and customers, CITIC FinTech provides customized software development services, as well as high-quality operation guarantee and after-sales services for customers with highly matching, available and professional solutions on the basis of multi-model R&D equipment, a team of senior hardware and software engineers and consultants, and a team of technical R&D engineers and consultants to meet the diversified management needs of enterprises. Through the cooperation with renowned universities and professional research institutions in China, CITIC FinTech has developed and applied a number of innovative software systems, and passes international industry certifications, and owns patented products with independent intellectual property rights and copyrights.


The software systems include but are not limited to: comprehensive records management software, digital record office management system, records digitization system, electronic data testing and quality management system, electronic records filing and management system, photo records management system, human resource records management system, multimedia resource management system, coin self-cycling management platform, express information registration system, cash deposit business management system, cash service management system, post-loan records management system, etc.


Development languages include but are not limited to: Java, C/C++, .Net, Python, Cobol, RPG, CLP, JCL, BO, etc.

System Testing

The system testing team of CITIC FinTech consists of experienced experts in software testing, automation testing, performance testing, usability testing and other fields, and can provide flexible long-term and short-term testing outsourcing solutions, including but not limited to demand survey, solution development, environment construction, test cases, test execution, defect tracking, test documentation, acceptance testing, etc.


With the complete and standardized system testing service process and the rigorous and meticulous execution process, CITIC FinTech can ensure the delivery and testing quality of relevant software.


In addition to strict quality control, the software testing costs charged by CITIC FinTech are significantly lower than the total costs caused by the personnel of customers, which can effectively improve the testing input-output ratio for customers.

Data Mining/Application/Management/Maintenance

• Data Mining and Application

CITIC FinTech can combine AI, blockchain and big data analysis technologies to provide corporate customers with services such as visual definition of data sets, machine learning and OCR data recognition, conduct collection, organization, analysis and mining of massive, diversified and valuable data in a timely manner, and offer comprehensive information technology support for corporate customers.

These services include but are not limited to: data collection, data exchange, data conversion and cleaning, data quality management, data comparison, unified data services, data directory platform, application data connection, etc.


• Data Management and Maintenance

CITIC FinTech integrates online and offline management thinking to provide panoramic big data services to solve the management, operation, marketing and data problems for enterprises, and provides comprehensive and complete standard data management processes and measures for deciding and establishing a single, accurate and authoritative source of facts, realizes the integrity, validity, consistency, standardization, openness and sharing management of the data on big data platforms, and provides a standard basis for data quality control and data security management. These may include full lifecycle standard management, unique standard classification and presentation, smart and flexible generation of standard numbers, and all-round and multi-angle assessment and analysis.

Data management tools involved: middleware: Tomcat, WebLogic, Toolbox, CICS, ESB, etc.; databases/operating systems: Oracle, HANA, SQL Server, DB2, IBM i, z/OS, etc.

Industry application